A client guidance system
The One Queue System (OQS) is an ideal solution both for the store and for its Customers. The fact that only one queue leading to the payment area is formed will enable us to better organize the last stage of our Customers’ shopping experience.
Faster flow at checkout counters and skillful arrangement of the impulse sales area, with just one queue present, will translate into higher profits. Customers waiting in a single queue formed within the impulse sales area do not perceive the time spent in the line as wasted. This, in combination with quicker service offered at a dedicated checkout counter, translates into a higher level of the Customers’ satisfaction with the shopping process.
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CHECKOUT COUNTERS AND PAYMENT AREA
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